sbclive Casino & Sportsbook Data Care
This page describes what we collect when you use sbclive and how we keep that data protected. We at sbclive take your privacy seriously — our commitment is to be transparent about every piece of information we gather, how we use it, and who may access it on your behalf.
When you open an account with us, deposit funds via DANA, e-wallet, mobile banking, or your bank, or place a bet on Liga 1 or the Champions League, you share personal details with sbclive. We explain below exactly what those details are, why we need them, and the safeguards we apply.
Our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use comply with their own jurisdiction's law.
What We Collect on sbclive
Account and identity data
We collect your email address, full name, date of birth, and phone number when you register. We also ask for your residential address and national ID number (KTP, passport, or equivalent) to verify your identity — this is a legal requirement in Indonesia and other jurisdictions where we operate. We store these details securely and use them only to confirm who you are and to comply with anti-money-laundering rules.
Payment and transaction history
Every time you deposit or withdraw, we record the amount, the date, the payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet), and the transaction ID. We keep this record for accounting, fraud detection, and regulatory compliance. We do not store your full card number or bank account number — payment processors handle that encryption.
Betting and gaming activity
We log every bet you place on our sportsbook (football, badminton, MotoGP) and every spin on our slot games (Aviator, Sweet Bonanza, Gates of Olympus). We record the stake, the outcome, the timestamp, and your account balance before and after. This data helps us detect unusual patterns, prevent fraud, and settle disputes fairly.
Device and browser data
We collect your IP address, browser type, operating system, and device model when you access sbclive. We also log the pages you visit, how long you stay on each, and which features you use. This helps us improve our platform, diagnose technical issues, and detect unauthorized access attempts.
Our sbclive Privacy Policy in Practice
How we use your data
We use your information to process deposits and withdrawals, verify your identity, settle bets, detect fraud, and comply with tax and anti-money-laundering regulations. We may also use your email to send you account notifications, payment confirmations, and updates about new games or tournaments (such as Piala Indonesia or Idul Fitri promotions). You can opt out of marketing emails at any time.
Third-party processors
Our servers may sit outside your jurisdiction — we use data centres in multiple regions for speed and reliability. Payment processors (DANA, e-wallet, mobile banking, and our banking partners) receive your transaction details to complete deposits and withdrawals. Fraud-detection vendors receive your IP address and betting patterns to flag suspicious activity. We contractually require all processors to protect your data with the same care we do.
Cookies and tracking
We use cookies to keep you logged in, remember your preferences, and measure how you use sbclive. These are session cookies (deleted when you close your browser) and persistent cookies (stored for up to one year). We do not use cookies to track you across other websites. You can disable cookies in your browser settings, but some sbclive features may not work properly.
Your rights
You have the right to request a copy of all data we hold about you, to correct inaccurate information, and to ask us to delete your account and associated records (subject to legal retention periods). To exercise these rights, contact us at the address below. We will respond within 30 days.
Data retention
We keep your account data for as long as your account is active. After you close your account, we retain transaction records for seven years to comply with Indonesian tax law and anti-money-laundering requirements. We delete other personal data (such as device logs) after two years unless we have a legal reason to keep it longer.
Contact sbclive
If you have questions about this policy or wish to exercise your privacy rights, contact our support team. We are available via email and in-app messaging. Standard response time is within one business day. Our commitment is to answer your questions clearly and to resolve any concerns about how we handle your data.
This privacy policy was last updated in 2024. We may update it from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by email or by posting a notice on sbclive.